Job Purpose
To manage the day-to-day operations of the Visitor Management System (VMS), oversee access control processes, supervise gate operations, and ensure smooth movement of people and vehicles into and out of Lagos Free Zone.

Key Responsibilities
Visitor Management
•	Manage the daily visitor registration and approval process. 
•	Monitor visitor requests and assist with operational issues. 
•	Ensure visitors are processed according to LFZ procedures. 
Gate Operations
•	Oversee daily operations at the CPC Gate. 
•	Supervise gate operators and ensure compliance with procedures. 
•	Coordinate with Security on pedestrian and vehicle access. 
•	Monitor gate activities and resolve operational issues. 
Access Card Management
•	Issue and maintain access cards for permanent users. 
•	Update access records for new joiners and exits. 
•	Replace lost or damaged access cards. 
RFID Management
•	Coordinate RFID registration for all approved vehicles. 
•	Maintain RFID records. 
•	Coordinate replacement of damaged or lost RFID tags. 
Data Management
•	Maintain accurate visitor, employee and vehicle records. 
•	Coordinate updates with Customer Service, HR and IT. 
Training
•	Conduct regular refresher training for: 
o	Security Personnel 
o	Gate Operators 
o	Truck Park Operations Officer 
•	Support IT during system demonstrations. 
Troubleshooting
•	Handle day-to-day operational issues. 
•	Escalate technical issues to IT. 
•	Coordinate issue resolution between departments. 
Supervision
•	Monitor performance and daily activities. 
Reporting
•	Prepare weekly reports on: 
o	Visitor statistics 
o	Access cards 
o	RFID 
o	Operational issues 
o	Gate performance