Position Overview:
We are seeking a highly skilled and proactive IT Assistant Manager to support the IT department in managing user support, hardware and network infrastructure, and system administration. A critical aspect of this role is proficiency in electronic repairs, especially laptop and desktop motherboard repairs, component-level diagnostics, and soldering.
This individual will play a key role in ensuring seamless IT operations and reducing equipment downtime through expert-level technical troubleshooting and repair.

Key Responsibilities:
IT Support & Management:
•	Assist in overseeing the day-to-day IT operations, ensuring optimal performance of networks, systems, and user devices.
•	Supervise and support team members, ensuring timely resolution of user issues.
•	Maintain and monitor hardware inventory, ensuring readiness and availability.
•	Coordinate with vendors and service providers for IT-related services.
Hardware & Network Support:
•	Troubleshoot, install, and maintain desktops, laptops, printers, and other peripherals.
•	Assist with network infrastructure management, including switches, routers, and cabling.
•	Monitor and ensure the availability of LAN/WAN, internet connectivity, and other IT services.
Electronic & Motherboard Repairs:
•	Diagnose and repair laptops and desktops at the motherboard/component level.
•	Perform chip-level repairs, reballing, reflow, and replacement of faulty ICs, capacitors, ports, and other components.
•	Use diagnostic tools and schematics to identify hardware faults.
•	Ensure repaired equipment meets quality and safety standards before deployment.
Documentation & Reporting:
•	Maintain accurate records of repairs, hardware status, and user support tickets.
•	Generate periodic reports on system health, incidents, and preventive maintenance activities.